Find my local Bruce's
My PawtalLicensed & Regulated Care
Every centre is licensed by its local authority, inspected independently, and currently holds a 5-star rating. See what that oversight covers and which authority regulates each site.
Trust & Standards
The welfare, safety and wellbeing of the dogs in our care will always come first. Here is how Bruce’s is run, from licensing, the supervision, the travel, to the way we handle concerns. Set out plainly, so you can see it for yourself.
Care you can trust. Standards you can check.
9 Day Care Centres
Every one licensed and currently rated 5 stars by its local authority.
40+ Inspections
We welcome independent scrutiny and have had over 40 local-authority inspections since 2018.
8 : 1 Ratio
We operate on an 8 dogs to 1 carer ratio at the higher licensing standard, with built-in headroom.
Fully Insured
We hold Public and Product Liability Insurance, Fleet Insurance and Employers Liability Insurance for peace of mind across our service.
Five things worth knowing before you choose day care
Explore our standards
Dog Welfare & Supervision
Trained carers, carefully matched playgroups and active supervision from arrival to home time with structured rest and reassurance.
Doggy Bus Safety
Purpose-fitted vehicles with secure crates and climate control, DBS-checked drivers and careful route planning for safe, comfortable travel.
How Our Day Care Works
A day built around play, rest, routine and enrichment — plus how we get to know your dog and settle them in at their own pace.
How We Handle Concerns
Listen, review, escalate, act. How to raise anything about your dog’s care, what happens when you do, and how feedback keeps us improving.
In their words
Don’t take our word for it
The standards on this page are what we promise. Here’s what pet parents say when they see them in action, every day.
★★★★★4.6
Rated Excellent by pet parents on Trustpilot
★★★★★
Our dog is precious to us and so when we sent her once a week to Bruce’s we had to be 100% sure. She is picked up by Aime who is truly wonderful and we don’t even get a backward glance from our baby. The people here really care about the dogs and give regular feedback. It’s worth every penny.
★★★★★
We have been using Bruce’s Cobham since our golden retriever (Jess) was 3 months old… she’s now almost 3 years old and still loves it! Our bus driver Dan is always on time and is so good with her. Their doggy day care service is second to none, and we couldn’t recommend them highly enough.
★★★★★
Bruce’s is great! They were really welcoming and were happy for us to pop round and have a look and discuss their site. They are really knowledgeable and the dog loves it! When we pick up our dog, they are exhausted and you can see that they have played all day with other dogs and the staff. They even send photos via the website of what they get up to.
Want to speak to us about our day care service? Get in touch below.
Questions about our standards?
If you have a question about a centre’s licence, supervision, transport or your dog’s day, speak to your local Bruce’s team. We’ll always be happy to talk you through how we care for dogs and how our centres are run.