Bruce’s x Social Tip – Promotional Terms & Conditions

Introduction

These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

Participation is also subject to Social Tip’s standard user terms and conditions available here.

Promoter

The Promoter is Bruce’s Doggy Day Care.

This promotion is administered by Social Tip on behalf of the Promoter.

Eligibility

• This promotion is open to residents of the UK aged 18 or over.
• Excludes employees and the immediate families of Bruce’s, Social Tip, their subsidiaries, other group companies, their agents, or anyone else professionally connected with this promotion.
• Internet access and a valid, Instagram or TikTok account and a Social Tip account are required.

Promotional Period

• Opening Date & Time: Monday 12th May at 18:00pm Local Time.
• Closing Date & Time: Sunday 25th May at 23:59 Local Time.
• All entries must be received during the Promotional Period. Entries received outside of this time will not be accepted.

How to Enter

1. Create a post on your Instagram or TikTok account featuring Bruce’s.
2. Ensure your post:
   1. Mentions @wearesocialtip
   2. Mentions @brucesdoggydaycare
3. Ensure your Social Tip account is correctly linked to the Instagram or TikTok account on which the post was made.
4. Sync the eligible post to your Social Tip account during the Promotional Period.

• Applicants must be a regular customer of Bruce’s Doggy Day Care.
• Maximum of one (1) entry per person for the duration of the promotion. Anyone found attempting to bypass this rule by, for example, using multiple accounts or submitting duplicate content, will be disqualified.

Prize(s)

• There is one 1 prize available to be won.
• The prize consists of One Free Month of Day Care.
• No cash or other alternative prizes will be provided in whole or in part, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute a similar prize of equal or greater value.
• The prize is non-transferable and cannot be sold or auctioned.

Winner Selection

• Winners will be selected via a random draw conducted by Social Tip from all valid entries received during the Promotional Period.
• The selection will take place on or around 27th May 2025.
• Bruce’s decision is final and binding.

Winner Notification & Claiming

• Winners will be notified via Direct Message on the relevant Social Media platform within 28 days of the winner selection date.
• Winners must respond within 14 days of the initial notification to confirm eligibility and acceptance of the prize.
• It is the responsibility of entrants to check message requests to ensure they are in receipt of any communications.
• If a winner does not respond within the specified timeframe, or fails to provide the required information, or is found to be ineligible, they will forfeit the prize, and the Bruce’s reserves the right to award the prize to a reserve winner selected in the same manner.

Data Protection

• Personal data supplied during the course of this promotion will be processed in accordance with the Promoter’s Privacy Policy Bruce’s Privacy Policy and Social Tip’s Privacy Policy.
• Data will be used for the purposes of administering the promotion, verifying winners, and fulfilling prizes.
• Winner details may be shared with third-party agents solely for the purpose of prize fulfilment.
• By entering, you consent to such use of your data. You can withdraw consent at any time, but this may result in exclusion from the promotion.

General

1. Eligibility & Verification: Participants must meet the eligibility requirements. Bruce’s reserves the right to verify all entries and winners, including requesting proof of age, identity, and residency. The Promoter may disqualify any entrant found to be tampering with the entry process or violating these terms.
2. Technical Issues: Bruce’s and Social Tip are not responsible for entries lost, delayed, incomplete, or misdirected due to technical failures, network congestion, or any other reason beyond their reasonable control.
3. Conduct of Entry: Entries made from trade, syndicates, consumer groups, third parties, or using automated methods will not be accepted. Bulk entries are grounds for disqualification.
4. Promoter’s Decision: The decision of Bruce’s regarding any aspect of the promotion is final and binding. No correspondence will be entered into.
5. Winners’ List: To comply with advertising regulations, Bruce’s will make available the surname and county/region of major prize winners. Anyone wishing to receive this information can contact [email protected] within three months of the Closing Date. Winners who object to their surname and county/region being published should inform the Bruce’s when contacted; however, Bruce’s must still provide this information to the Advertising Standards Authority (or relevant regulatory body) on request.
6. Acceptance: Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
7. Amendment/Cancellation: Bruce’s reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so due to circumstances beyond its reasonable control. Entrants will be notified of any significant changes.
8. Liability: Insofar as is permitted by law, Bruce’s, Social Tip, their agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the prize except where it is caused by the negligence of Bruce’s, its agents or distributors or that of their employees. Your statutory rights are not affected.
9. Severability: If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
10. Governing Law & Jurisdiction: These terms and conditions, and any disputes arising therefrom, shall be governed by English Law and entrants submit to the exclusive jurisdiction of the courts of England.

Bruce’s Terms and Conditions

1. The promoter is: Bruce’s Pet Care Ltd (company no. 07602894) 
2. The competition is open to active subscribers of Bruce’s Doggy Day Care with a regular service schedule of one day per week or more.
3. A post on Social Tip must have been made to be eligible to win.
4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
5. Route to entry for the competition and details of how to enter will be shared via email and social media.
6. Closing date for entries will be Sunday 25th May 2025. After this date no further entries to the competition will be accepted.
7. No responsibility can be accepted for entries not received for whatever reason.
8. The prize is as follows: One month of free doggy day care, for one dog, for a maximum of 3 days per week. Please note that the doggy bus service can only be used if the winning customer already uses this service. If the winning customer wishes to add the doggy bus service, this will be at their own cost and always subject to availability. 
9. Regular service days not attended during the prize period cannot be banked to use outside of this period.
10. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
11. The winner will be chosen at random from all qualifying entries received. 
12. The winner will be notified by phone call and/or email within 28 days of the closing date (by 21st June 2025). If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
13. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
14. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
15. The winner agrees to the use of his/her name and image in any publicity material relating to their win of this prize draw.
16. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
17. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.